Visitor Service Agreement

Please read below carefully and ask for help if you need any

  • I will abide by the staggered arrival and departure time arranged for my services at DWFS, arrive for an end of all visits on time, and check in with staff members upon arrival. I will present proper identification (drivers license or ID card) if requested by DWFS staff.

  • I understand if I arrive under the influence of alcohol or drugs, or am suspected of being under the

    influence, my visit will be terminated and documented as a Critical Incident.

  • I will not bring guns, knives, or any other weapon to DWFS.

  • I will not smoke or vape at the DWFS or in the parking lot of DWFS.

  • I will not attempt to contact or communicate with the other parent while on the premises of DWFS. Service of legal documents at the DWFS, including the parking lot, is not permitted under any circumstances. Communication with the other party by myself or a third party will be documented as a Critical Incident.

  • I will not attempt to exchange items with the other parent such as money, paperwork, or child support at DWFS.

  • I will keep my cell phone on vibrate or silent mode while in the DWFS visitation room. I will not use my cell phone during visits.

  • Food, gifts, guest, and photographs may be permitted only at the discretion of DWFS. The DWFS will consider these items only after a family has established a regular pattern (4 -6 visits) of the following DWFS policy and procedures. The exchange of money, gift cards, or electronic devices will not be permitted at any time. All gifts and cards must be unwrapped and unsealed, and approved by staff.

  • I will interact with my child in a positive and supportive manner. The DWFS retains the right to

    intervene or stop visits anytime there is a concern for the physical or emotional safety of the child,

    the custodial parent, the staff, or others at DWFS.

  • I will not use corporal punishment at DWFS.

I understand that the DWFS may intervene in (or terminate) the visit to prevent or stop inappropriate comments. Inappropriate comments include but are not limited to:

  • Negative comments or questions about the other party

  • Talk about adult issues such as – court proceedings, or parenting agreements

  • “Future talk” such as – making promises about future living arrangements or changes in visitation plans.

  • I understand that if my child(ren) refuses the visit or exchange DWFS will not force the visit or exchange.

  • I understand that visits and exchanges will be documented. Incidents and violations of policies and procedures will be documented as Critical Incidences and reported to the Court.

  • Please be advised that DrinkWater Family Services staff and volunteers are mandated reporters under the Department of Children and Family Services. As such, have a legal responsibility to report any known or reasonably suspected cases of child abuse or neglect.

I have read and fully understand the above. Any violations of DWFS policies and procedures – including any threatening or abusive actions or comments – may result in termination of the visit or exchange and possible termination of services.

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Digitally Sign the Service Agreement sent via email

After submission you will receive an email to Digitally sign. Please check Spam/Promotions tabs if you don't see it in your inbox. This agreement must be signed before your visit.

Reminder: You will receive an email shortly after submission to electronically sign.